You need to complete our online form and follow our Policy Wording or the guide that we have on our website.
It usually takes around 30 days from start to finish to process your claim, assuming we have all of the documentation we need and we don't need to conduct additional investigation.
You should be aware that we may well request the original documentation be sent to us if your claim is of high value (usually over £1000). In these circumstances, you should still complete the online form and wait for us to request these.
Remember that any documentation you send to us should always include your policy number for reference.
You can find the online claim form by clicking this link